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Automated
attendant* directs the caller to a menu of |
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your departments or specific extensions. |
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Calls can be redirected
to the appropriate |
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departments or even branches |
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If the operator is busy the call can
be placed in a |
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queue (the queue status is also announced) or
alternatively can be forwarded to alternative available
branch. |
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* You may supply your own
messages |
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